This document provides a user guide for the Centene health plan provider website, including instructions for registration, login, checking patient eligibility, viewing patient list, submitting authorizations and claims, and communicating.
This manual helps providers use Centene's secure website to check patient eligibility, view patient lists, submit authorizations and claims, and send secure messages. It covers account registration, dashboard navigation, claim submission, and message features. Access requires Internet Explorer 10.0+, Firefox, or Google Chrome. Account verification by the health plan may take up to 48 hours.
Internet Explorer 10.0 or higher, Firefox, and/or Google Chrome (updated to the most recent version).
Up to 48 hours for account verification by the health plan.
Yes, once an account is created, all products will be added for the user.