Key facts
- Manuals
- 2
- Languages
- EN
- Last added
- 2023-10-18
Featured Centene manuals

AmbetterHealth Claim Submission Manual
This document serves as a billing manual for AmbetterHealth and IlliniCare Health providers, outlining procedures for submitting claims via paper, electronic data interchange (EDI), or secure web portals. It covers accurate billing information requirements, verification procedures, and specific data record requirements for electronic submissions.
The guide provides detailed instructions on claim filing deadlines, adding newborn or adopted children to coverage, and handling corrected claims, requests for reconsideration, and disputes. It also includes specific billing instructions for the Clinical Lab Improvement Act (CLIA) and taxonomy code requirements.
Covers: Procedures for Claim Submission · Accurate Billing Information · Verification Procedures · Claim Filing Deadlines · Adding a Newborn or Adopted Child · Corrected Claims and Appeals

Centene Secure Provider Website User Manual
This manual helps providers use Centene's secure website to check patient eligibility, view patient lists, submit authorizations and claims, and send secure messages. It covers account registration, dashboard navigation, claim submission, and message features. Access requires Internet Explorer 10.0+, Firefox, or Google Chrome. Account verification by the health plan may take up to 48 hours.
Covers: Registration · Login · The Dashboard · Your Account · User Management · Verifying Patient Eligibility
Latest Centene manuals
AmbetterHealth Claim Submission Manual
Other 55 pages · 1.3 MB · ENOfficial billing manual for AmbetterHealth providers detailing claim submission procedures, verification requirements, filing deadlines, and coding…
Centene Secure Provider Website User Manual
User Manual 103 pages · 8.3 MB · ENUser guide for Centene's secure provider website to check patient eligibility, submit claims, and communicate with health plans.
Which document do I need?
User Manual
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in Centene manuals
What is the deadline for submitting initial claims to Ambetter of Arkansas?
Initial claims must be submitted within 180 calendar days from the date of service.
How long does Ambetter from Sunshine Health allow for initial claim submissions?
The deadline for initial claims is 180 calendar days from the date of service.
What browsers are required to access the secure provider website?
Internet Explorer 10.0 or higher, Firefox, and/or Google Chrome (updated to the most recent version).
How long does it take for an account to be activated?
Up to 48 hours for account verification by the health plan.
