Southco is the world's leading supplier of engineered access control hardware, services and solutions. Through strong customer connectivity and engineering excellence, Southco creates continuous growth opportunities for its customers. We will seize these opportunities through seamless teamwork and by leveraging our operational excellence and supply chain management. Together, we will drive leadership, growth and extraordinary value for our customer, associates and shareholders. Southco Key Objectives Drive Profitable Top Line Growth Deliver Best-in-Class Customer Experience Through Operational Excellence Strengthen Financial Performance Invest in Our People & Culture Southco Quality Policy By focusing on customer satisfaction, we strive to. Design our products to meet the needs of our customers Control our processes using appropriate techniques Manufacture our products to be defect free Involve all employees in continuous improvement Provide reliable service.
This document details Southco’s quality policy, mission, and strategic direction, emphasizing customer focus, operational excellence, and environmental responsibility. It outlines the company’s quality management system (QMS) and how it aligns with global standards like ISO 9001 and IATF 16949.
The manual covers management responsibilities, production processes, supplier management, and customer requirements, with a focus on continuous improvement and compliance with legal and environmental standards.
This manual adheres to the guidelines of ISO 9001:2015, ISO 14001:2015, SAE AS9100 D 2016, and IATF 16949:2016.
The scope includes the design, manufacture, and assembly of access control hardware following specific international standards.
Southco's Executive Leadership Team, SBU General Managers, Global Directors, and Regional Directors are fully responsible for QMS effectiveness.