Agilent Advantage Plata service plan provides comprehensive service coverage to protect your laboratory equipment and help you maintain optimal laboratory operations. The plan includes a range of value-added services, such as preventive maintenance, remote troubleshooting and support predictive technology, to help you maximize instrument availability and improve workflow efficiency.
The Agilent Advantage Silver plan provides comprehensive coverage for analytical systems, including all-in-one repair services to minimize lab downtime. It combines preventive maintenance with real-time remote diagnostics and predictive support technology to optimize workflow efficiency.
Key features include unlimited on-site repair visits covering labor and travel, original parts replacement, and annual preventive maintenance visits that can reduce instrument failure rates by up to 25%. The plan also offers technical support for hardware and software via phone or remote assistance. This manual is written in Spanish.
| Reducción de fallos | hasta un 25% |
|---|---|
| Satisfacción del cliente | 98% |
La cobertura incluye mano de obra y desplazamiento para restaurar el sistema a condiciones operativas.
Sí, las piezas originales Agilent necesarias para reparaciones quedan cubiertas en el coste del plan.
Es una garantía que proporciona total tranquilidad; si no pueden arreglar un instrumento, lo reemplazan.