Agilent Advantage Repair Maintenance for Government and Academia Brochure

About this manual

This document outlines the Agilent Advantage maintenance and repair program specifically designed for government and academic laboratories. It highlights how this exclusive pricing model optimizes workflow productivity by covering annual maintenance costs and on-site repairs, excluding parts. The service leverages highly qualified professionals to resolve over 85% of incidents on the first day. This manual is written in Spanish.

What's inside

• Mantenimiento y reparacion
• Cobertura rentable
• Planes de servicio para sistemas
• Visitas para reparaciones in situ
• Mantenimiento preventive anual
• Asistencia telefonica
• Asesor Remote Agilent
• Servicio de nivel preferente
• Garantia de cobertura
• Solamente para investigacion

Frequently asked questions

Does the plan cover parts and consumables?

The standard Advantage plan covers repairs and maintenance but excludes parts and consumables used in repairs.

What is included in the annual preventive maintenance visit?

It includes travel, labor, and consumibles to keep systems running at full performance.

Can issues be resolved remotely?

Yes, remote assistance allows over 60% of service requests to be resolved immediately without delays.