This document describes a range of service and support options offered by Agilent for laboratories, including maintenance, software solutions, compliance, consulting, and training. These services aim to improve laboratory productivity and efficiency.
This document outlines Agilent's extensive range of service and support options designed to optimize laboratory productivity and efficiency. It covers services for both Agilent and non-Agilent instruments, including preventive and corrective maintenance, on-site troubleshooting, and remote technical assistance. This manual is written in French.
Agilent studies show that using regular preventive maintenance services reduces the overall failure rate by 25 percent.
If a breakdown occurs, Agilent service can correct it in less than 24 hours.
Agilent's global network of technicians and engineers fixes more than 85 percent of instruments during the first visit.