Whirlpool 8TWFW5620HW/8TWFW6620HW Error F9: Drain pump system error

Front-loading washer · taken from the manufacturer’s manual, pages cited

Error codeF9

Drain pump system error: Check plumbing for correct drain hose installation, remove any clogs from the drain hose, and lower the drain hose if it is higher than 96" above the floor. The manual's first action is: “Make sure drain hose is not kinked, pinched, or blocked.”

Model
Whirlpool 8TWFW5620HW/8TWFW6620HW
Display shows
Drain pump system error (F9)
Type
Error code
Source
Manual p. 50

What F9 means

Drain pump system error p. 50

Common causes

  • Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4½" (114 mm). p. 50
  • Remove any clogs from drain hose. p. 50
  • Lower drain hose if the end is higher than 96" (2.4 m) above the floor. p. 50

What to do

  1. Make sure drain hose is not kinked, pinched, or blocked. p. 50
  2. Use drain hose form and securely attach to drainpipe or tub. p. 50
  3. Not using HE detergent or using too much HE detergent. p. 50

If F9 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact Whirlpool service.

This page summarises what the manufacturer’s manual says about F9; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Whirlpool. Found a mistake? Report an error.