Water supply error: Check for proper water supply, ensure both hoses are attached and have water flowing to the inlet valve, and verify inlet valve screens are not clogged. The manual's first action is: “Unit will drain for 8 minutes while door remains locked. The drain cycle must be allowed to complete, or the error code cannot reset. When complete, touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call service.”
- Model
- Whirlpool 8TWFW5620HW/8TWFW6620HW
- Display shows
- Water supply error (E1)
- Type
- Error code
- Source
- Manual p. 50
What E1 means
Water supply error p. 50
Common causes
- Check for proper water supply. p. 50
- Both hoses must be attached and have water flowing to the inlet valve. p. 50
- Inlet valve screens on washer may be clogged. p. 50
- If used, auto shut-off connectors and hoses must be properly installed and in working order. p. 50
- Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4½" (114 mm). p. 50
- Remove any clogs from drain hose. p. 50
- Lower drain hose if the end is higher than 96" (2.4 m) above the floor. p. 50
What to do
- Unit will drain for 8 minutes while door remains locked. The drain cycle must be allowed to complete, or the error code cannot reset. When complete, touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call service. p. 50
- Both hot and cold water faucets must be on. p. 50
- Remove any kinks in the inlet hose. p. 50
- Use only manufacturer's recommended inlet hoses. p. 50
- Make sure drain hose is not kinked, pinched, or blocked. p. 50
- Use drain hose form and securely attach to drainpipe or tub. p. 50
- Not using HE detergent or using too much HE detergent. p. 50
If E1 is still not resolved
The manual gives no further instruction for this code. Open the code table in the PDF or contact Whirlpool service.
This page summarises what the manufacturer’s manual says about E1; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Whirlpool. Found a mistake? Report an error.
