Rinnai RUR199e / RUR160e / RUR199i / RUR160i Error 14: Heat Exchanger Overheat

Tankless water heater · taken from the manufacturer’s manual, pages cited

Warning code14

Heat Exchanger Overheat means heat exchanger switch resistance is measured and abnormal, or there are hot spots indicating scale build-up requiring flushing or hard water treatment. The manual lists no action for this code.

Model
Rinnai RUR199e / RUR160e / RUR199i / RUR160i
Display shows
Heat Exchanger Overheat (14)
Type
Warning code
Source
Manual p. 57

What 14 means

Heat Exchanger Overheat p. 57

Common causes

  • Measure resistance of heat exchanger switch.* p. 57
  • Check heat exchanger surface for hot spots which indicate blockage due to scale build-up. p. 57
  • Refer to instructions in manual for flushing heat exchanger. Hard water must be treated to prevent scale build up or damage to the heat exchanger. p. 57
  • Ensure it is not forced Hi setting. p. 57

If 14 is still not resolved

  • Call your gas supplier from a neighbor’s phone. Follow their instructions. p. 1
    “Immediately call your gas supplier from a neighbor ’s phone. Follow the gas supplier ’s instructions.”
  • If you cannot reach your gas supplier, call the fire department. p. 1
    “If you cannot reach your gas supplier, call the fire department.”

This page summarises what the manufacturer’s manual says about 14; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Rinnai. Found a mistake? Report an error.