Rheem GHE80ES/THE80ES GHE100ES/THE100ES Error 19: Flame still present 10 sec. after closing the gas valve

Gas water heater · taken from the manufacturer’s manual, pages cited

Error code19

Flame still present 10 sec. after closing the gas valve The manual's first action is: “A19 Flame snse wo ht Immediate Lock Out! Call Tech Service PRESS HELP”

Model
Rheem GHE80ES/THE80ES GHE100ES/THE100ES
Display shows
Flame still present 10 sec. after closing the gas valve (19)
Type
Error code
Source
Manual p. 32

What 19 means

Flame still present 10 sec. after closing the gas valve p. 32

Common causes

  • Flame still present 10 sec. after closing the gas valve p. 32

What to do

  1. A19 Flame snse wo ht Immediate Lock Out! Call Tech Service PRESS HELP p. 32

Before you service the product, read the safety instructions in the manual p. 4.

If 19 is still not resolved

  • A19 Flame snse wo ht Immediate Lock Out! Call Tech Service PRESS HELP p. 32
    “A19 Flame snse wo ht Immediate Lock Out! Call Tech Service PRESS HELP”
Open the manual at page 32 All GHE80ES/THE80ES GHE100ES/THE100ES error codes Manual details & download

This page summarises what the manufacturer’s manual says about 19; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Rheem. Found a mistake? Report an error.