Rheem GHE80ES/THE80ES GHE100ES/THE100ES Error 1

Gas water heater · taken from the manufacturer’s manual, pages cited

Error code1

The heater failed to ignite after three consecutive attempts, triggering a lockout. The manual's first action is: “Heater did not light Call Tech Service Press OK to reset”

Model
Rheem GHE80ES/THE80ES GHE100ES/THE100ES
Display shows
1
Type
Error code
Source
Manual p. 32

What 1 means

Three unsuccessful ignition attempts in a row then 1 hour lockout, three more unsuccessful ignition attempts and then 1 hour lockout, three more ignition attempts and then hard lockout. p. 32

Common causes

  • Three unsuccessful ignition attempts in a row then 1 hour lockout, three more unsuccessful ignition attempts and then 1 hour lockout, three more ignition attempts and then hard lockout. p. 32

What to do

  1. Heater did not light Call Tech Service Press OK to reset p. 32

If 1 is still not resolved

  • Heater did not light Call Tech Service Press OK to reset p. 32
    “Heater did not light Call Tech Service Press OK to reset”

This page summarises what the manufacturer’s manual says about 1; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Rheem. Found a mistake? Report an error.