HP M232-M237 series Error Er/11: There is a problem with the toner cartridge

Printer · taken from the manufacturer’s manual, pages cited

Error codeEr/11

There is a problem with the toner cartridge. The manual's first action is: “Make sure the shipping material has been removed from the cartridge and that the cartridge is compatible and not damaged.”

Model
HP M232-M237 series
Display shows
There is a problem with the toner cartridge (Er/11)
Type
Error code
Source
Manual p. 65

What Er/11 means

There is a problem with the toner cartridge p. 65

Common causes

  • There is a problem with the toner cartridge. p. 65

What to do

  1. Make sure the shipping material has been removed from the cartridge and that the cartridge is compatible and not damaged. p. 65

If Er/11 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact HP service.

Open the manual at page 65 All M232-M237 series error codes Manual details & download

This page summarises what the manufacturer’s manual says about Er/11; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with HP. Found a mistake? Report an error.