HP 800 G4 SFF Error 43A: USB Type-C I2C Not Connected

HP 800 G4 SFF · taken from the manufacturer’s manual, pages cited

Error code43A

USB Type-C I2C Not Connected error indicates a missing cable between I2C on card and USB-C on the system board. The manual's first action is: “Install cable between I2C on card and USB-C on the system board.”

Model
HP 800 G4 SFF
Display shows
USB Type-C I2C Not Connected (43A)
Type
Error code
Source
Manual p. 119

What 43A means

USB Type-C I2C Not Connected p. 119

Common causes

  • Cable is required between I2C on card and USB-C on the system board. p. 119

Safety warnings — read before you start

  • CAUTIONCAUTION. As each subassembly is removed from the computer, it should be placed away from the work area to prevent damage. p. 22
  • CAUTIONCAUTION. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. p. 22
  • CAUTIONCAUTION. When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer . p. 22

What to do

  1. Install cable between I2C on card and USB-C on the system board. p. 119

If 43A is still not resolved

  • Install cable between I2C on card and USB-C on the system board. p. 119
    “Install cable between I2C on card and USB-C on the system board.”

This page summarises what the manufacturer’s manual says about 43A; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with HP. Found a mistake? Report an error.