HP 800 G4 SFF Error 003: System Board Failure

HP 800 G4 SFF · taken from the manufacturer’s manual, pages cited

Error code003

The system board has failed due to DMA or timer issues. The manual's first action is: “1. Clear CMOS. (See Password security and resetting CMOS on page 114.)”

Model
HP 800 G4 SFF
Display shows
System Board Failure (003)
Type
Error code
Source
Manual p. 115

What 003 means

System Board Failure p. 115

Common causes

Safety warnings — read before you start

  • CAUTIONCAUTION. As each subassembly is removed from the computer, it should be placed away from the work area to prevent damage. p. 22
  • CAUTIONCAUTION. Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. p. 22
  • WARNINGWARNING. Voltage is always present on the system board when the computer is plugged into an active AC outlet. To avoid possible personal injury and damage to the equipment the power cord should be disconnected from the computer and/or the AC outlet before opening the computer . p. 67

What to do

  1. 1. Clear CMOS. (See Password security and resetting CMOS on page 114.) p. 115
  2. 2. Remove expansion boards. p. 115
  3. 3. Replace the system board. p. 115

If 003 is still not resolved

  • Contact HP Service or your dealer for assistance. p. 115
    “Replace the system board.”

This page summarises what the manufacturer’s manual says about 003; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with HP. Found a mistake? Report an error.