Canberra 9233653E V3.0 Error 502: Error during treatment of substance composition. The old mu-library format may have been used. You may use either the construction of a new substance from elements (via chemical formula) and/or the substances prepared in the Windows version of the mu-library editor.

Genie™ 2000 Spectroscopy Software · taken from the manufacturer’s manual, pages cited

Error code502

An error occurred while processing substance composition, likely due to an old mu-library format. The manual's first action is: “The old mu-library format may have been used. You may use either the construction of a new substance from elements (via chemical formula) and/or the substances prepared in the Windows version of the mu-library editor.”

Model
Canberra 9233653E V3.0
Display shows
502
Type
Error code
Source
Manual p. 388

What 502 means

Error during treatment of substance composition. The old mu-library format may have been used. You may use either the construction of a new substance from elements (via chemical formula) and/or the substances prepared in the Windows version of the mu-library editor. p. 438

Common causes

  • Error during treatment of substance composition. p. 438

What to do

  1. The old mu-library format may have been used. You may use either the construction of a new substance from elements (via chemical formula) and/or the substances prepared in the Windows version of the mu-library editor. p. 438

Before you service the product, read the safety instructions in the manual p. 526.

If 502 is still not resolved

The manual gives no further instruction for this code. Open the code table in the PDF or contact Canberra service.

This page summarises what the manufacturer’s manual says about 502; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Canberra. Found a mistake? Report an error.