The DCG file format used for detector calibration is incompatible with the current version of the ISOCS software, possibly due to corruption or outdated creation method. The manual's first action is: “The above error message can appear when the selected DCG file is damaged or when the DCG creation method is incompatible with the ISOCS software version.”
- Model
- Canberra 9233653E V3.0
- Display shows
- #274
- Type
- Error code
- Source
- Manual p. 410
What #274 means
THE DCG FILE FORMAT IS INCOMPATIBLE WITH THE LabSOCS/ISOCS SOFTWARE VERSION. p. 410
Common causes
- The description of the detector parameters includes the Detector Calibration Generator [DCG] filename is used to calculate the efficiency at the point with the arbitrary XYZ coordinates. ISOCS software versions 1.2e and earlier will work with DCG files generated using an older methodology. ISOCS versions 3.0 and later will work with DCG files generated using a new method. p. 410
What to do
- The above error message can appear when the selected DCG file is damaged or when the DCG creation method is incompatible with the ISOCS software version. p. 410
Before you service the product, read the safety instructions in the manual p. 526.
If #274 is still not resolved
The manual gives no further instruction for this code. Open the code table in the PDF or contact Canberra service.
This page summarises what the manufacturer’s manual says about #274; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Canberra. Found a mistake? Report an error.