Sharp XE-A407 XE-A43S Customer Support Tool User's Manual

This manual provides instructions for the Sharp XE-A407/XE-A43S Customer Support Tool, covering installation, SD memory card usage, data management…

Brand: Sharp
Category: Other Computer Accessories
Document type: User Manual
Language: English
Pages: 45
File format: PDF
File size: 1.7 MB
Published: 21 October, 2026
Updated: 21 October, 2026
Model: XE-A407 XE-A43S
MD5 checksum: DA853AB33A3FB38C07ED0C6C94387CD1
PDF: Sharp XE-A407 XE-A43S Customer Support Tool User's Manual PDF

About this manual

The document is a user guide for the Customer Support Tool software designed for the Sharp XE-A407 and XE-A43S electronic cash registers. It explains how to install the tool on a Windows PC and use it to exchange data between the register and a computer via an SD memory card.

What's inside

Introduction
System Requirements
To Start Customer Support Tool
Using SD Memory Card
Reading Data from SD Memory Card
Writing Data to SD Memory Card
DEPT (Department Screen)
PLU/UPC Screen
LOGO and TAX Settings
QuickBooks Integration

Specifications

Operating System Support	Windows XP SP3, Windows Vista SP2, Windows 7
Display Resolution	800 x 600 (SVGA) or higher
Runtime Environment	.NET Framework 3.5 or higher
Compatible QuickBooks Versions	QuickBooks Pro 2010 and QuickBooks Pro 2011
SD Memory Card Capacity	up to 32GB

Frequently asked questions

How do I start the Customer Support Tool?

Double-click "PC-LINK_A407U(.exe)" in the A407 folder created after unzipping the file.

Can I use a mini or micro SD memory card?

No, you cannot use a mini or micro SD memory card with this tool.

What are the requirements for logo data?

Logo data must be a black and white bitmap file, 360 pixels wide by 130 pixels high.

Which QuickBooks versions are supported?

The tool has been tested with QuickBooks Pro 2010 and QuickBooks Pro 2011.

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