Guide for configuring, managing, and updating QNAP external RAID devices with the QNAP External RAID Manager.
This software user guide explains the features and operation of QNAP external RAID devices, including supported RAID types, hardware models (TR‑004, TR‑002, TR‑004U, QDA‑A2AR, QDA‑A2MAR), and how the devices integrate with QNAP NAS or computers. It describes the QNAP External RAID Manager utility for Windows and macOS, which provides a graphical interface to view device status, configure RAID groups, and perform firmware updates.
The document covers RAID configuration steps, disk information monitoring, firmware update procedures, system log access, storage mode migration, and troubleshooting tips. It also details how to use the devices in NAS storage mode, manage storage pools and volumes, and configure automatic playback options when the device is connected. This manual is written in Chinese.
| Software control mode requirement | Device must be set to “software control” to configure RAID via software |
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The device’s mode switch must be set to “software control” mode before using the QNAP External RAID Manager to configure RAID groups.
Open QNAP External RAID Manager, go to Firmware Information, refresh the firmware list, and choose either online update or a local firmware file to install the latest version.