Plantronics EncorePro 500 USB Series User Guide

About this manual

This manual covers the Plantronics EncorePro 500 USB Series wired headsets, which feature integrated call controls and support for Microsoft Teams. It includes information on standard and Microsoft Teams-specific LED indicators, as well as setup procedures for software and firmware updates. This manual is written in Chinese.

What's inside

• Overview
• LED Functions
• Setting Up
• Adjusting Headset
• Daily Use
• Troubleshooting
• Package Contents
• Support Services

Frequently asked questions

What type of cable is included with the headphones?

The package includes a USB-A and USB-C combination cable.

How long must you hold the call hold button to pause a call?

You must hold the call hold button for 2 seconds to pause the call.

What should you do if the headphones feel too tight after putting them on?

You should loosen the headband slightly.