Orient Home VRM System User Manual

About this manual

The VRM System manual provides step‑by‑step instructions for suppliers and internal staff of Orient Home to use the four main modules: supply‑chain logistics, financial settlement, value‑added queries, and service & management. It includes screenshots and detailed operation flows for each function.

The document also covers user account management, such as personal profile updates and sub‑account administration, ensuring that users can securely access and modify their information within the system. This manual is written in Chinese.

What's inside

• Introduction
• System Overview
• Supply Chain Module
• Financial Settlement Module
• Value‑added Query
• Service and Management
• Order Query
• Receipt Query
• Return Query
• Contract Charge Query

Specifications

Frequently asked questions

How do I access the Order Query screen?

Log in, then click the “Supply Chain Logistics” module and select the “Order Query” link.

How can I change my password in the system?

Open the “Management & Service” → “Member Profile” page, enter the old password, new password and confirmation, then confirm.

What is the maximum time range for a receipt query?

The time range cannot exceed 90 days; the start date must not be later than the end date.

How are sub‑accounts added for suppliers?

In the Sub‑Account Management page, click “Add New User”, select the store, and confirm; the system generates the username automatically.