NIC Kavach Two-Factor Authentication Guide

This guide provides instructions for installing, enrolling in, and using the NIC Kavach application for two-factor authentication on desktops, laptops, and…


NIC Kavach Two-Factor Authentication Guide - cover page
Brand
NIC
Document type
User Manual
Language
English
Pages
46
File format
PDF
File size
3.7 MB
Published
17 October, 2026
Updated
17 October, 2026
MD5 checksum
BC67699F6BE70DB9F77454CDA47940E5

About this manual

The document serves as a comprehensive user manual for the Kavach application, which is mandatory for accessing email services provided by NIC. It covers installation procedures for Windows, Mac, Linux, Android, and iOS devices, along with enrollment steps involving username, password, and OTP verification.

Detailed instructions are provided on how to use the application for generating time-based OTPs on desktops and receiving push notifications on mobile devices. The guide also explains how to manage registered devices, configure email clients like Outlook and Thunderbird via IMAP, and handle specific scenarios such as changing mobile devices or trusting Wi-Fi networks.

What's inside

  • Introduction to 2FA
  • Installation of Kavach application
  • Enrollment on Kavach application
  • Addition of a new user with Kavach Account
  • How to use the Desktop/Laptop application
  • How to use the Mobile application
  • Delete/De-register a registered Device
  • Configuration of IMAP with Kavach

Specifications

Minimum Windows RequirementWindows 7
Minimum Mac RequirementMAC 10.11
Minimum Ubuntu RequirementUbuntu 19.04
Minimum Android OS RequirementAndroid OS: 8.0 and above
Minimum iOS RequirementiOS: 9.1 and above

Frequently asked questions

What should I do if I receive an email asking for my login credentials?

Do not take any action on such emails, as NIC does not send mails requiring login credentials; it could be a fake mail with malicious malware.

How often does the desktop OTP code change?

The 6-digit number displayed in the app changes every 30 seconds.

How can I receive a notification if my mobile signal is weak?

You can use the 'PULL NOTIFICATION' option on the home screen of the Kavach app to manually trigger the notification.

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