This tutorial introduces the Auto Claims Management sample solution template for IBM Case Manager, explaining its assets and providing deployment instructions.
This document introduces the Auto Claims Management sample solution template for IBM Case Manager, designed to help business analysts and IT personnel understand solution templates and their application in the insurance industry. It explains that a solution template is a collection of case management assets that can be customized and extended to build a complete solution, specifically illustrating this with an auto claims scenario involving collaboration between customers, damage assessors, and experts.
The tutorial covers the high-level process flow for managing an auto claim, the types of assets delivered in the template, and details on how the template was built. It includes the code for the sample template and provides instructions on how to deploy it, assuming the reader has at least a beginning level of familiarity with IBM Case Manager and the IBM FileNet P8 Platform.
It is a collection of case management assets that can be customized and extended to build a complete auto claims solution for the insurance services industry.
The tutorial indicates that an intermediate skill level is required to build an auto claims solution with IBM Case Manager.
It should take no more than a couple of hours to deploy the template.