Contacta STS-K020 Window Intercom System Installation & User Guide

Installation and user guide for the Contacta STS-K020 window intercom system, covering amplifier setup, hearing loop, microphone installation, and…


Contacta STS-K020 Window Intercom System Installation & User Guide - cover page
Brand
Contacta
Category
Interphone
Document type
User Manual
Language
English
Pages
24
File format
PDF
File size
1.8 MB
Published
10 November, 2026
Updated
10 November, 2026
MD5 checksum
1FF788EA6F3E04DB825389E0F5A7C99B

About this manual

The Contacta STS-K020 is a window intercom system designed for retrofitting into existing screen openings of 2–4 inches diameter, commonly used in banks and post offices. It includes a hearing loop aerial to assist hearing‑device users and a microphone bracket balistically tested to threat level IIIA.

The kit comprises an amplifier (STS‑A31H), power supply (PS‑55), hearing loop aerial (IL‑AE98), overhead speaker (STS‑S23), staff unit (PS‑SU1), and a glass‑mounted microphone assembly (STS‑M14‑000). The manual provides step‑by‑step installation instructions, amplifier connection diagrams, engineer’s mode setup for volume, ducking, and hearing loop drive, plus a troubleshooting table.

What's inside

  • Product Overview
  • Kit Components
  • Installation Instructions
  • Amplifier Installation
  • Customer Microphone Assembly Installation
  • Customer Speaker Installation
  • Staff Speaker & Microphone Installation
  • Amplifier Connections
  • Hearing Loop Installation
  • Amplifier Setup

Specifications

Amplifier modelSTS-A31H
Power supply modelPS-55
Hearing loop aerial modelIL-AE98
Overhead speaker modelSTS-S23
Staff unit modelPS-SU1
Microphone assembly modelSTS-M14-000
Microphone ballistic ratingThreat level IIIA (NIJ 0108.01)

Frequently asked questions

What is the ballistic rating of the microphone bracket?

The microphone bracket is balistically tested to threat level IIIA, test standard: modified/abbreviated NIJ 0108.01.

How do you adjust the hearing loop drive on the amplifier?

Enter Engineer’s Mode, select Setup Area 3 (LED 3 flashes) to adjust the Hearing Loop Drive level or turn it on/off.

What is the required hole diameter for installing the customer microphone assembly?

The hole in the glass must be between 2½ and 4½ inches in diameter.

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