This document is about the warranty and maintenance guide for Toyota vehicles.
This booklet is the 2023 Toyota Warranty & Maintenance Guide (printed 5/22, document 21-TCS-16231). It is split into two sections: one covering Toyota warranty coverage and owner responsibilities, and one covering scheduled maintenance. The warranty section explains the New Vehicle Limited Warranty, the Federal and California Emission Control Warranties and the Tire Limited Warranty, and it describes how to get help through the Toyota Brand Engagement Center and the Dispute Settlement Program.
The maintenance section explains why scheduled maintenance matters, how to keep warranty coverage intact, and how to use the maintenance log charts; it includes blank maintenance log pages and an explanation of maintenance items, plus a vehicle identification page. The booklet also covers the electronic immobilizer key, replacing keys, and the Transportation Assistance Policy for warranty repairs that keep the vehicle overnight.
| Keys supplied at purchase | Two master keys and an aluminum tag with the key code |
|---|---|
| Toyota Brand Engagement Center phone | (800) 331-4331 |
| Transportation Assistance coverage area | 2023 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska |
| California Dispute Settlement Program phone | (888) 300-6237 |
Only a Toyota dealer or certain bonded/registered independent locksmiths can generate replacement keys. A fully functional replacement key also requires one of the master keys.
Call the Toyota Brand Engagement Center at (800) 331-4331 with your VIN, current mileage and dealership name.
It applies when your Toyota must be kept overnight for warranty-covered repairs, for the duration of the New Vehicle Limited Warranty.
Have your vehicle identification number, the current mileage and the name of your Toyota dealership ready.