This document is a guide on how to use China Post's self-service label printing and parcel drop-off service.
This user guide walks through two customer flows at a POPStation self-service kiosk: Label Printing for Posting & Returning Parcels and Multiple Parcel Drop-off for Posting Parcels. Each flow is shown as numbered steps, starting from the homepage where the customer selects Post My Parcel or Return My Parcel.
In the label printing flow the customer scans an existing barcode or chooses to print a label, then scans or manually enters the item number and sticks the label on the parcel before dropping it off. In the multiple parcel flow the customer scans parcels one after another, continues when all are scanned, enters a mobile number and the PIN sent by SMS, chooses a locker size, and confirms which parcels were dropped off, with the option to cancel parcels and place them in another locker. The document ends with the website www.mypopstation.com for more information.
Select the "I don't have a label and need to print" option on the kiosk screen to print one.
Use the Multiple Parcel Drop-off flow and select Scan another parcel to scan additional parcels.
You enter your mobile number and then the PIN that is sent to you via SMS.
Yes, you can cancel any parcel you do not wish to drop off, then drop it in another locker or continue without it.
The guide refers you to the website www.mypopstation.com.