This document introduces the features of China Industrial and Commercial Bank's personal online banking, as well as the instructions for the first login modification and function operations
This guide is for first-time users of ICBC London personal online banking. It introduces the service and its features, including security authentication, multi-account management, personalized settings, 24-hour access, and account and transaction information.
It covers system requirements and installation of the ActiveX security control, first login and password changes, account queries, transfers, remittances, transaction limits and hours, and common troubleshooting questions. This manual is written in Chinese.
| Hardware processor | Intel Pentium III 500 MHz or above |
|---|---|
| Memory | 128 MB RAM or above |
| Internet connection and display | 56 kbps or above modem or broadband; SVGA monitor |
| Operating system | Windows 98/2000/ME/NT/XP/Vista |
| Browser | Internet Explorer 5.0 or above |
| Security control | ActiveX security control installation |
| Recommended systems | Windows 7 and Internet Explorer 8.0 (SP1) or below; Macintosh and Firefox not supported |
| Screen resolution | 1024 x 768 or above |
| Login password length | 6 to 30 characters, letters and numbers |
| Single transfer limit | USD 15,000 (or equivalent) maximum |
| Daily transfer limit | USD 50,000 (or equivalent) maximum |
Reinstall Internet Explorer or the ActiveX security control on the computer and restart it.
Install the ActiveX security control first and restart the computer.
Reinstall the ActiveX security control on the computer and restart it.
The computer is being used for personal online banking for the first time and the ActiveX control is not yet installed.