uStores Marketplace Training Manual

This is a manual for how to use Marketplace for uStores.


uStores Marketplace Training Manual - cover page
Brand
uStores
Category
Other
Document type
User Manual
Language
English
Pages
60
File format
PDF
File size
3.3 MB
Published
26 October, 2023
Updated
26 October, 2023
MD5 checksum
32CF1B41926A07D0012216D5E98C208A

About this manual

This manual provides step-by-step instructions for setting up and managing a uStore within the UConn Marketplace system. It covers user roles, merchant configuration, store setup, product creation, order fulfillment, and financial reconciliation. The guide is intended for departmental staff responsible for managing online sales and payments.

The document also outlines administrative responsibilities for both Cash Operations and departments, including PCI compliance, tax handling, and payment reporting. It includes sections on user roles, tax accounting codes, and recurring payment tracking for accurate financial management.

What's inside

  • Welcome to Marketplace
  • Merchant Setup
  • Setting Up a Store
  • Setting up a Product
  • Orders
  • Reconciliation
  • Resources

Frequently asked questions

What is the purpose of the uStore feature in the Marketplace system?

uStore is intended for departments who wish to accept credit card payments for products, services, or events and require basic collection of information.

How long can it take for an ACH payment to be returned?

ACH payments can take up to 7 business days to be returned.

What status indicates that a recurring payment has been successfully processed?

The Status column shows payments that have been processed as "Success".

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