TC-Helicon VoiceSupport 2 Reference Manual

About this manual

VoiceSupport 2 is a preset management and firmware update tool designed to work with TC-Helicon devices. It offers improved features over previous versions, such as automatically handling setup data updates when new firmware is installed, ensuring user archives remain compatible without manual intervention.

The software interface consists of two main tabs: 'Devices' for connectivity and firmware updates, and 'Presets' for managing backup files. Users can scan for connected hardware via USB, apply changes to the device, send specific setups, and import or export data using standard file formats.

What's inside

• Introduction
• Getting Started
• The Interface
• Devices Tab
• Presets Tab
• Options Menu
• Keyboard Controls
• Control Icons

Frequently asked questions

What happens to preset archives if I update my device's firmware?

VoiceSupport 2 automatically updates preset archives to work with the new firmware version without requiring manual intervention.

Is it necessary to disconnect a device before removing the USB cable?

No, it is not necessary to press Disconnect prior to removing the USB cable from your device or computer.

What keyboard shortcut deletes selected presets?

You can delete selected presets by pressing the Delete key or the Backspace key.