Cayan Genius Device Setup Guide

This Setup Guide leads you through the basic steps required to install and configure Genius to work with your POS solution.

Cayan Genius Device Setup Guide - cover page
Brand
Cayan
Category
Other Electronics
Document type
User Manual
Language
English
Pages
8
File format
PDF
File size
760 KB
Published
15 October, 2023
Updated
15 October, 2023
MD5 checksum
119204AC5D2B57785EA6178780825A22
PDF
Cayan Genius Device Setup Guide PDF

About this manual

This document serves as a setup guide for the Cayan Genius device, a Customer Engagement Device (CED) used to process credit and debit card transactions. It details the physical installation of the communications module and utility cable, as well as the network configuration required to connect the device to a router or switch.

What's inside

  • Getting Started
  • Powering the Genius Device
  • Connecting the Communications Module
  • Configuring Your POS
  • Testing a Transaction
  • Troubleshooting
  • Contacting Cayan Support

Specifications

Power Input+12V DC
Network InterfaceEthernet
Payment TypesCredit, Debit, NFC, EMV
DisplayFull color
Contactless SupportApple Pay & Android Pay

Frequently asked questions

Who do I call for support on the Genius device?

Contact Cayan Support by calling 888.249.3220; we are available 24/7/365.

Can Genius display line items instead of the standard view?

Yes, the Genius device can display line items (SKU display) for certain POS providers.

What is the default IP address configuration for the Genius device?

The device is configured to receive a dynamic IP address by default.

What password is required to access the Admin screen?

The password is 9416557.

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