The HY-2611CA is a wireless service call management system designed for restaurants, hotels, banks, bars and similar venues. It allows wireless transmission of Chinese, English, numeric or alphanumeric messages from call buttons to information displays, supporting functions such as call, dish‑call, dispatch, and tracking.
The manual describes hardware specifications, software configuration, and operation procedures. It includes instructions for installing the main unit, configuring USB/RS485/optional Ethernet interfaces, setting up call numbers, enabling features like dish‑call mode, and performing firmware upgrades and troubleshooting. This manual is written in Chinese.
| Dimensions | 220 mm × 150 mm × 65 mm |
|---|---|
| Power Supply | 12 V / 1.5 A |
| Interface Types | USB, RS485 (optional Ethernet) |
| Transmission Frequency | 430.225 MHz (customizable) |
| Reception Frequency | 315.6 MHz (customizable) |
| Call Number Cache | 40 numbers |
| Maximum Call‑Button Capacity | 2 000 call buttons |
| System Capacity – Information Units | 500 information units |
| Operating Temperature | -0 °C to +65 °C |
| Signal Standard | POCSAG (supports digits, letters, Chinese characters) |
It requires a 12 V DC supply capable of delivering 1.5 A.
Use the provided USB connection to download the new program, then power‑cycle the unit; the R and T LEDs will flash during the upgrade.
In the software settings, check the option “开启催菜模式”. After enabling, pressing a call button will send a dish‑call message to the corresponding information display.
The transmitter operates at 430.225 MHz and the receiver at 315.6 MHz, both of which can be customized.