This document discusses Agilent Technologies as a provider of laboratory instruments, accessories, consumables, and technical support, as well as the advantages of their products in maintaining optimal laboratory performance.
This document serves as a planning guide for managing instrument investments, emphasizing Agilent Technologies' commitment to providing long-term value and support. It outlines the Agilent Value Promise program, which guarantees at least 10 years of instrument use from the purchase date or a refund of the residual system value if a new model is purchased. The program is specifically dedicated to gas chromatography, liquid chromatography, and mass spectrometry systems. This manual is written in Italian.
| Program duration guarantee | at least 10 years |
|---|---|
| Applicable systems | GC/MS, LC/MS and ICP-MS |
| End of production support period | seven years |
It guarantees at least 10 years of instrument use from the purchase date or a refund of the residual system value if a new model is purchased.
The program is dedicated to gas chromatography, liquid chromatography, and mass spectrometry systems, including GC/MS, LC/MS, and ICP-MS.
When an instrument goes out of production, you can still enjoy seven years of guaranteed support.