Agilent Advantage Silver is Agilent's comprehensive service plan that helps to ensure the safety and efficiency of your laboratory. The plan provides a wide range of services, including comprehensive repair, preventive maintenance, real-time remote diagnostics and support predictive technology, to maximize instrument availability and create detailed laboratory reports that can be used to optimize workflows.
This document describes the Agilent Advantage Silver service package, designed to ensure the safe operation and efficiency of laboratory instruments. It combines repair services, planned preventive maintenance, and real-time remote diagnostics into a single convenient solution.
Key features include priority response channels, on-site repairs with included parts, annual preventive maintenance visits, and remote advisory tools for faster troubleshooting and reporting. This manual is written in Italian.
You can save 10% compared to the standard price of repair and maintenance services.
This type of maintenance allows you to reduce the probability of system failure by up to 25%.
More than 60% of service requests can be resolved immediately without delays.