Nortel Communication Server 1000 IP Phone 2004 User Guide

About this manual

This guide covers the basic operation of the Nortel IP Phone 2004, including hardware connections, initial setup, and configuration of telephone options. It explains how to adjust volume, screen contrast, language, and date/time settings, as well as how to manage passwords and enable secure communication.

The document also details call handling features such as call forwarding, call waiting, conference calls, and virtual office functions. Security features, SRTP with pre‑shared keys, and troubleshooting tips are included to help administrators maintain reliable service.

What's inside

• About the Nortel IP Phone 2004
• IP Phone 2004 models
• Basic features
• Telephone display
• Telephone controls
• Call features and Flexible Feature Codes
• Security features
• Secure communication
• Managing your Station Control Password
• Adjusting the volume

Frequently asked questions

How do you adjust the volume on the IP Phone 2004?

Use the volume adjustment option described in the guide.

How can you change the display screen contrast?

Adjust the contrast via the display settings.

How do you enable secure communication on the phone?

Enable SRTP with pre‑shared keys as described in the Secure communication section.

How do you set or change the station control password?

Use the Managing your Station Control Password section to configure the password.