Polycom SoundPoint IP 330/320 Phone User Guide

About this manual

This guide introduces the SoundPoint IP 330/320 SIP phone, a full‑duplex, hands‑free business phone. It explains how to verify network readiness, assemble the handset, and connect power and network cables before first use.

The manual covers basic and advanced features such as multiple call appearances, call handling, voicemail, and integration with Microsoft Live Communications Server, plus a troubleshooting section for common audio, display, and power issues.

What's inside

• Getting Started with Your SoundPoint IP 330/320 Phone
• Parts List
• Assembling Your SoundPoint IP 330/320 Phone
• Connecting Network and Power Source
• Connecting the Handset and Optional Headset
• Features of Your SoundPoint IP 330/320 Phone
• Customizing Your SoundPoint IP 330/320 Phone
• Using the Basic Features of Your SoundPoint IP 330/320 Phone
• Using the Advanced Features of Your SoundPoint IP 330/320 Phone
• Troubleshooting Your SoundPoint IP 330/320 Phone

Specifications

Frequently asked questions

What does the User Guide cover?

It provides everything needed to quickly use the new phone, including setup, feature usage, and troubleshooting.

How do I restart the SoundPoint IP 330/320 phone?

Refer to the "Restarting Your Phone" section of the guide for step‑by‑step instructions.