ABB’s remote diagnostic services (RDS) combine security, remote connectivity, advanced monitoring and analysis tools, together with global technical support, no matter the application. Whether a gearless mill drive, high pressure grinding rolls or ring-geared mill drives, RDS provide unparalleled protection and back-up maintenance. RDS are available as part of a ser- vice agreement, during the planning of which, ABB identifies those remote services most likely to benefit a custom- er’s plant or process and maintenance strategy.
The Remote Diagnostic Services (RDS) provide secure, real‑time remote access to ABB drive systems, combining connectivity, monitoring, and analysis tools with global technical support. The service uses a Remote Access Platform (RAP) that eliminates the need for VPNs and integrates with existing IT security environments.
RDS includes corrective, preventive, and predictive maintenance capabilities, periodic health‑check reports, and a support line that connects customers with ABB engineers for rapid issue resolution. Security features such as SSL‑encrypted tunnels and firewall‑friendly communication ensure safe operation without opening additional ports.
| Maximum drives per monitor | up to 9 |
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RDS stands for Remote Diagnostic Services.
Up to nine drives can be monitored per monitor.
No, RDS uses an SSL‑encrypted tunnel and does not require a VPN.