IM Online User Manual, introduces the functions of IM Online, including self-service orders, process monitoring, and event information
The IM Online EP5 manual explains how customers can use the Ingram Micro B2B e‑commerce system. It covers the enhanced search functions, price range filtering, saved queries, and the process for placing bulk orders, including shopping‑cart management and order submission.
The guide also details account‑related features such as credit status checks, historical transaction reports, user‑profile management, and how to receive order‑confirmation emails. It includes information on order‑status tracking, credit‑note handling, and system notifications. This manual is written in Chinese.
After setting all search conditions, click “保存此查询” and enter a name for the query.
Select the “订单状态” menu and then “状态查询” to search for or view order details.
Open the “用户资料” menu, choose “当前用户”, and modify the desired fields.
It shows credit limits, rebate amounts, credit terms, and lists any unpaid orders for the customer.