Sony MHC-M80D, MHC-M60D, MHC-M40D Error C 31: The disc is not inserted correctly

Sony CD player · taken from the manufacturer’s manual, pages cited

Error codeC 31

The disc is not inserted correctly The manual's first action is: “Turn off the system, then turn it back on again. Then re-insert the disc correctly.”

Model
Sony MHC-M80D, MHC-M60D, MHC-M40D
Display shows
The disc is not inserted correctly (C 31)
Type
Error code
Source
Manual p. 66

What C 31 means

The disc is not inserted correctly p. 66

Common causes

  • The disc is not inserted correctly. p. 66

Safety warnings — read before you start

  • WARNINGWARNING. To reduce the risk of fire, do not cover the ventilation opening of the appliance with newspapers, tablecloths, curtains, etc. p. 2
  • CAUTIONCAUTION. Risk of explosion if the battery is replaced by an incorrect type. p. 2

What to do

  1. Turn off the system, then turn it back on again. Then re-insert the disc correctly. p. 66

If C 31 is still not resolved

  • Turn off the system, then turn it back on again. Then re-insert the disc correctly. p. 66
    “Turn off the system, then turn it back on again. Then re-insert the disc correctly.”
Open the manual at page 66 All MHC-M80D, MHC-M60D, MHC-M40D error codes Manual details & download

This page summarises what the manufacturer’s manual says about C 31; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Sony. Found a mistake? Report an error.