Brother FAX-575 FAX-T102/T104/T106 FAX-817/827/837MC FAX-878 Error A2: Document length exceeding the scan limitation.

Fax machine · taken from the manufacturer’s manual, pages cited

Error codeA2

Document length exceeds scan limitation. The manual's first action is: “Remove the jammed document.”

Model
Brother FAX-575 FAX-T102/T104/T106 FAX-817/827/837MC FAX-878
Display shows
Document length exceeding the scan limitation. (A2)
Type
Error code
Source
Manual p. 119

What A2 means

Document length exceeding the scan limitation. p. 119

Common causes

  • Document jam p. 119
  • Document rear sensor actuator caught on the surrounding parts p. 119
  • Document rear sensor broken p. 119

What to do

  1. Remove the jammed document. p. 119
  2. Correct the surrounding parts on which the actuator caught. p. 119
  3. Replace the control panel PCB. p. 119

Before you service the product, read the safety instructions in the manual p. 5.

If A2 is still not resolved

  • Call your Brother dealer or Brother Customer Service. p. 5
    “Call your Brother dealer or Brother Customer Service.”

This page summarises what the manufacturer’s manual says about A2; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with Brother. Found a mistake? Report an error.