ABB ACH550 Error 3028: EXT COMM LOSS

AC drive · taken from the manufacturer’s manual, pages cited

Fault code3028

EXT COMM LOSS indicates communication issues due to incorrect settings, poor connections, or noise on the line. The manual's first action is: “Check Group 51 & 53 Tighten Connections Check Communication Cable Grounding”

Model
ABB ACH550
Display shows
EXT COMM LOSS (3028)
Type
Fault code
Source
Manual p. 70

What 3028 means

EXT COMM LOSS p. 70

Common causes

  • Incorrect Communication settings in Group 51 & 53. p. 70
  • Poor Connections p. 70
  • Noise on Communication Line p. 70

What to do

  1. Check Group 51 & 53 Tighten Connections Check Communication Cable Grounding p. 70

Before you service the product, read the safety instructions in the manual p. 2.

If 3028 is still not resolved

  • contact the factory or your local Authorized Service Center for repair or replacement. p. 2
    “Never attempt to repair a malfunctioning ACH550; contact the factory or your local Authorized Service Center for repair or replacement.”

This page summarises what the manufacturer’s manual says about 3028; each statement links to the page it comes from, and quoted lines are copied word for word. It is not a substitute for the manual or for a qualified installer. ManualLib is not affiliated with ABB. Found a mistake? Report an error.