Key facts
- Manuals
- 1
- Languages
- EN
- Last added
- 2026-10-13
Featured ManageEngine manuals
ManageEngine SupportCenter Plus Administrator Guide
The document is an administrator guide for ManageEngine SupportCenter Plus, a comprehensive help desk management software. It details how to install the application on Windows or Linux systems, configure various settings such as service level agreements and notification rules, and manage user roles.
Key functional areas covered include request tracking (creating, assigning, and closing tickets), solutions/knowledge base management, customer account and contact management, and generating reports to evaluate team efficiency. The guide also explains how to customize the interface, configure operational hours, and handle backup and restore procedures.
Covers: Introduction · System Requirements · Installation and Getting Started · Request Management · Solutions and Knowledge Base · Accounts and Contacts
Latest ManageEngine manuals
ManageEngine SupportCenter Plus Administrator Guide
User Manual 158 pages · 2.3 MB · ENThis administrator guide covers installation, configuration, request tracking, account management, and reporting for the ManageEngine SupportCenter Plus…
Which document do I need?
User Manual
Day-to-day operation, settings and troubleshooting. Start here if the product is already set up.
Questions answered in ManageEngine manuals
What are the system requirements for SupportCenter Plus?
The software requires a Pentium III 800 MHz or above CPU, 512 MB or more RAM, and at least 200 MB of disk space.
What is the default port number for the SupportCenter Plus web server?
The default port number provided to run the web server is 8080.