TNT Prestashop Module User Manual

About this manual

This document serves as a user guide for the TNT- Prestashop module, detailing how to install and configure the software within the Prestashop platform. It explains the workflow for managing shipments, including generating labels and tracking status changes such as 'Request TNT Label' and 'Labelled TNT'. This manual is written in Spanish.

What's inside

• Introduction
• Shipment Management
• Request for Pickup
• Manifest Process
• Shipment Tracking
• Error Management

Specifications

Frequently asked questions

What new statuses are added to Prestashop by this module?

The module automatically adds three new statuses: Request TNT Label, Labelled TNT, and Sent TNT.

How can I request a pickup for a shipment?

You must access the TNT, Pickup section and press the button to fill in the pickup schedule.

What should I do if I receive an error message when requesting a label?

You can download the XML error document by pressing the Error Document button to send it to TNT for analysis.