Swachhata Engineer App User Manual

User manual for the Swachhata Engineer app (v2.0) guiding municipal sanitary engineers on installation, registration, and complaint handling.


Swachhata Engineer App User Manual - cover page
Brand
Swachhata
Category
Application program
Document type
User Manual
Language
English
Pages
15
File format
PDF
File size
1.2 MB
Published
29 September, 2026
Updated
29 September, 2026
MD5 checksum
258E3CFB0528BE239B0F8124E8C1BBD9

About this manual

The Swachhata Engineer app is designed for municipal sanitary engineers to receive, manage, and resolve citizen‑reported sanitation issues. The manual explains how to install the app on Android or iOS devices, register, verify mobile numbers, and navigate the home page with complaint categories.

It also details the complaint lifecycle, required image uploads for resolution, and provides FAQs on sharing the app, updating contact information, and integrating third‑party city apps via API.

What's inside

  • Introduction
  • Registration Process
  • Verification Process
  • Using the Application
  • Complaints Management
  • Frequently Asked Questions (FAQs)

Specifications

Supported Android version4.3 and above
Supported iOS version13.0 and above
Available languagesEnglish, Hindi, Tamil, Malayalam, Kannada, Telugu, Marathi, Oriya, Bengali

Frequently asked questions

Can an engineer share the app download link with other people?

Yes, an engineer can share the app download link, but only registered sanitary engineers will be granted access to the app.

Download PDF (1.2 MB)