StaySafe App User Guide for iPhone and iPad

This user guide provides instructions for installing, setting up, and using the StaySafe mobile application on iPhone and iPad devices to manage safety…

StaySafe App User Guide for iPhone and iPad - cover page
Brand
StaySafe
Document type
User Manual
Language
English
Pages
33
File format
PDF
File size
5.1 MB
Published
17 October, 2026
Updated
17 October, 2026
MD5 checksum
BAC7B79E81A1E1DC0631DB1BC7AC627F
PDF
StaySafe App User Guide for iPhone and iPad PDF

About this manual

The StaySafe app is a mobile application designed for use on iPhone and iPad. This manual covers the installation process via the App Store, initial login procedures, and how to configure essential settings such as the Safe PIN and Duress PIN.

Once installed, users can start safety sessions which include features like check-ins, location tracking, and audible alerts. The guide details how to use the Panic button for immediate assistance and explains various alert types including session expiry and missed check-ins.

What's inside

  • Installing the app
  • Get started
  • Set your Safe PIN
  • Dashboard
  • Start a session
  • Panic Button
  • Duress Alert
  • FAQs, requirements and advice

Specifications

Minimum iOS Version RequirediOS 7
Supported PlatformsiPhone and iPad

Frequently asked questions

Will StaySafe work in low or inconsistent signal areas?

Yes, the application can operate using 2G through to 4G networks.

What do I need to improve the accuracy of my GPS?

Ensure Background App Refresh is turned ON and grant StaySafe 'Always' access in location services.

What do I do if I forget my Safe or Duress PIN?

You will need to reinstall the StaySafe app to reset your PINs.

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