The Single Window Standard Edition user manual explains system functions, operation steps, certificate application, ERP integration, and support features.
About this manual
The manual introduces the Single Window Standard Edition, a web‑based platform for applying for customs origin certificates. It describes the system’s purpose, the benefits of a single‑window approach, and how it streamlines data entry across multiple trade authorities.
Key sections cover system requirements, login procedures, general navigation shortcuts, detailed steps for creating and managing certificates, querying and printing certificates, ERP data exchange, and notification of audit results via WeChat or SMS. This manual is written in Chinese.
What's inside
- Preface
- Usage Notice
- System Introduction
- Login and Logout
- General Functions
- Operation Instructions
- Certificate Query
- Business Statistics
- Self‑service Printing
- ERP Integration
Specifications
| Supported Operating Systems | Windows 7, Windows 10 |
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| Supported Browsers | Internet Explorer 10+, Chrome 20+, Firefox 20+ |
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| Portal URL | https://www.singlewindow.cn |
Frequently asked questions
How do I access the Single Window Standard Edition system?
Open a web browser and navigate to https://www.singlewindow.cn.
What login methods are available?
Enter your registered username, password, and captcha, or use an electronic port ic‑card/ikey for login.
How can I print an origin certificate?
Use the self‑service printing function available in the system’s certificate management menu.
How does the system integrate with an ERP?
Download the interface specification from the system’s main page and use the provided import client to exchange data automatically.