Troubleshooting guide for the Num'axes Canicalm Excel bark limiter collar, covering battery checks, operating modes, sensitivity, strap fit and maintenance.
This technical support guide for the Num'axes Canicalm Excel bark limiter collar explains troubleshooting checks and adjustments. It covers battery condition, correct operation with a neon test lamp, barking detection sensitivity, operating modes, strap fit and contact point length.
It also gives maintenance instructions, battery replacement notes and NUM’AXES contact details for service.
| Battery type | Lithium 3-V CR2 |
|---|---|
| Operating modes | 4 |
| Factory default mode | Mode 2: beep sound + light stimulation |
| Factory default sensitivity | Level 5 (medium sensitivity) |
| Barking detection sensitivity range | 0 (minimum) to 10 (maximum) |
| Contact points supplied | Two different series (short and long) |
It means the battery is weak. When the battery is too weak, the product switches to safety mode and the system locks up.
The collar is set to mode 2, “beep sound + light stimulation”.
Keep the magnetic key in contact with the red mark while switching on; beeps and light flashes indicate the selected mode. Remove the key when the desired mode is reached.
Turn the collar off, connect a neon test lamp under the contact points, switch on with the magnetic key, and slide a streaked object over the barking detection contact point. In mode 1 the lamp must not light; in modes 2, 3 or 4 it must light.