Kmart All Countries Supplier Manual

About this manual

This manual outlines the procedures and requirements for Kmart's international suppliers, including contact information for regional supply chain managers and detailed instructions for sea and air freight operations. It covers booking processes, required shipping documents, carton markings, container fill guidelines, and payment terms.

The document also includes templates for shipping order forms, delivery order forms, and air‑freight shippers letters, as well as links to external logistics partners such as DHL Global Forwarding and Pacific Network Global Logistics. It serves as a reference for ensuring compliance with Kmart's logistics standards worldwide.

What's inside

• About this document
• Styles and icons
• Sea freight – DHL Global Forwarding
• Air Freight – Pacific Network Global Logistics (PNC)
• Shipping Order Form
• Carton markings
• Container fill guidelines
• Required documents
• Supplier payment terms
• Delivery order forms

Frequently asked questions

Who are the main contacts for Kmart supply chain in South China & Hong Kong?

Alice Yau, Kmart Supply Chain Operations Manager, Tel: 852 2732 3077.

What is the required lead time for booking with DHL freight forwarder?

Suppliers must make a booking with DHL at least 7–10 working days before the freight forwarder due date.

How far in advance must factories send the PNC Shippers Letter of Instructions for air freight?

Factories must send the PNC SLI with full shipment details 5 days before the expected delivery date.