This guide provides information on seeking help, warranty terms for HP Pavilion home computers, software licenses, and safety regulations.
This document serves as the Warranty and Support Guide for the HP Pavilion home computer. It outlines procedures for obtaining technical assistance from HP Customer Support Centers, including online resources and phone numbers. The guide also details how to register the product to ensure access to support services.
The document further explains the terms of the Limited Hardware and Software Warranty, covering repair options, replacement policies, and specific exclusions such as damage caused by unauthorized modifications or environmental factors. This manual is written in Chinese.
You must be prepared with product details such as the Product Name, Model Name, System or Product Number, Serial Number, Purchase Date, Operating System, and Type/Revision.
The Limited Warranty covers Hardware - Labor and Hardware - Parts for a period of 3 years from the date of purchase.
Hotline support is provided free of charge for 30 days from the date you purchased the computer.