Hongcheng Technology Development Co., Ltd V1.0 Client User Manual

About this manual

The 易考通 client V1.0 is a Windows‑based software for online examinations. It includes features such as facial recognition, virtual‑machine detection, and network monitoring to ensure exam integrity.

The manual provides step‑by‑step instructions for installing the client, logging in, conducting exams, and handling common issues like camera failures, network errors, and submission problems. This manual is written in Chinese.

What's inside

• 概述—业务介绍
• 安装
• 登陆
• 考试
• 常见问题处理方法

Specifications

Frequently asked questions

What operating system is required for the 易考通 client?

The client runs on Windows 7, 8, or 10 computers.

What should I do if the camera shows a black screen during the exam?

Check whether the camera works in QQ; if it does not, the camera may be faulty. Try restarting the software or reconnecting the camera.

How to resolve a server domain name that cannot be resolved?

The issue is caused by network problems; switch to a different network and retry the exam.

What steps can I take if I cannot submit my exam?

Click the “确定” button to attempt submission; if that fails, exit the client with Alt+F4, log in again, and retry the face‑recognition submission.