Fusion Connect Fusion FAX Administrator User Guide

This guide covers the administration of Fusion FAX, including user management, profile configuration, cover sheets, phone books, billing codes, and security…


Fusion Connect Fusion FAX Administrator User Guide - cover page
Brand
Fusion Connect
Document type
User Manual
Language
English
Pages
12
File format
PDF
File size
744 KB
Published
16 October, 2026
Updated
16 October, 2026
MD5 checksum
BE41F5D44E95AC1469C12F998CB55D0C

About this manual

The document serves as an administrator's manual for Fusion FAX, a service allowing users to manage, send, and receive faxes via email or the Fusion Fax Portal. It details the functionality available to site administrators within the web portal.

Key administrative tasks covered include managing internal user accounts (adding, removing, switching profiles), configuring profile properties such as cover sheets, phone books, billing codes, fax options, security, and notifications. The guide also explains how to manage incoming routing tables, monitor inbound and outbound history, and configure phone books.

What's inside

  • About Fusion Fax
  • Logging In
  • Internal Users
  • Creating a New User
  • Profiles
  • Profile Properties – Cover Sheets
  • Profile Properties – Phone Books
  • Profile Properties – Billing Codes
  • Incoming Routing Table
  • Monitor

Frequently asked questions

How do I log in as an administrator?

Go to the website http://faxadmin.fusionconnect.com and enter your Administrator ID, Password, and Site Name.

What are the requirements for a new user password?

New passwords must have at least 8 characters, including at least one uppercase letter and one number.

How can I allow users to send faxes directly from an email client?

You must uncheck the SMTP message require authentication option in the Profile Properties – Security section.

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