DoD FP-CMS Admin Guide

About this manual

This document serves as the Admin User Guide for the Family Programs Certification Management System (FP-CMS), an online system used by the Department of Defense (DoD) to manage and facilitate certification reviews for military-operated Family Program services. It details the administrative phase of the Certification Lifecycle.

What's inside

• Introduction
• Account Manager
• Data Manager
• Standards Manager
• Report Manager
• User Role Descriptions
• Getting Help
• Login and Logout
• Navigation
• Glossary

Frequently asked questions

How do I get help with the FP-CMS system?

Contact the FP-CMS Support Desk at [email protected] or call 855.696.2934 and select Option 5.

What are the prerequisites to access FP-CMS?

Users need a valid Common Access Card (CAC), ActivClient software or a similar smartcard reader, and an active FP-CMS User account.

What happens if I forget to log out of FP-CMS?

You will automatically be logged out of the system after 15 minutes of inactivity.